Silicone rubber is among a number of rubber types that can be used in contact with food. It has the advantage of being a low taint non-toxic material.

Specific grades of silicone rubber are used widely in the production of baby bottle teats due to their cleanliness aesthetic appearance and low extractable content.

Silicone rubber has been used for long-term medical implantation. An example is finger joints. The recent bad publicity about breast implants has meant that the major silicone manufacturers do not recommend their products be used for more than 28 days.

Products made from silicone should not be used in high traffic applications because even the best high strength compounds have a relatively modest resistance to abrasion wear.

Silicone is suitable for use in most clean room environments. The polymer itself does not support microbiological growth.

Silicone is very permeable to most gases and as such would not be ideal for use in applications involving rapid decompression.

Our comfort consultants are available via email and live chat 24/7 so you can expect to receive a reply within 24 hours.

Email retail@sincosili.com and we’ll get back to you as soon as we can.

To start a live chat with our comfort consultants, tap the chat now image at the bottom right of your screen. .

Something not quite right with your order? Don’t worry, the airbagCN customer service team is ready to help. Email us at retail@sincosili.com and advise us of your issue. We’ll endeavour to resolve any issues as quickly as possible.

Yes, you can! You can ship sincoSILI products as gifts when you enter the address of the lucky recipient in the ‘shipping’ address and your address as the ‘billing’ address.

*Please note: As we use external fulfilment partners, we are unable to include messages in the package – sorry!

Simply head to the checkout, and on the first page, you’ll see a box that reads ‘Gift card or discount code’. Enter your discount code and click ‘Apply’. Discount codes are entered before the payment page so you’re aware of exactly how much you save.

*Please note: Only one discount code can be applied per order. If you plan to purchase multiple items with multiple discount codes, we suggest you place separate orders.

Orders usually ship within 72 hours. Once your order has shipped, you’ll receive an email with tracking details so you can keep a close eye on your order until it reaches its destination.

Delivery timeframes vary depending on your location. If you select express shipping, you can expect your order sooner.

Help! My order is lost/hasn’t been delivered? the shipping courier may not always be able to deliver within this claimed timeframe. When this is the case, your tracking number may show a ‘delayed’ delivery date.

If your order isn’t delivered within claimed days, please contact us and we can launch an investigation.

*Please note: The investigation outcome timeline can vary from courier to courier. We’ll do our best to help with a timely resolution.